FAQ
1. What is the SONOFF Affiliate Program?
The SONOFF Affiliate Program is designed for bloggers, influencers, publishers, and content creators with an established online presence. By promoting SONOFF products through tracked links, you can earn a commission on qualifying purchases made through your referrals on sonoff.tech.
2. How do I become an SONOFF affiliate?
Click the “Join Now” button and fill in your basic details, including your website or social media channels and preferred payment method.
3. How do I know if I have been accepted into an affiliate program?
After submitting your application, you’ll receive an email confirmation within 1–2 business days notifying you whether your application has been approved or declined.
4. Why did SONOFF deny my affiliate application?
Your application may be declined for reasons such as:
1. Your audience doesn’t align with SONOFF’s target customers.
2. You rely mainly on paid search ads using brand-related terms.
3. Your website is focused on coupons/cashback with low traffic.
5. What is an affiliate link and how to generate tracking links?
An affiliate link is a unique URL that tracks clicks and purchases generated by your content. Once you register for the SONOFF Affiliate Program, the system will automatically generate your unique referral link, affiliate ID, and discount code. After logging into your account, you can find your referral link on the Home page of your dashboard — for example: https://sonoff.tech/5. The “ 5 ” at the end is your unique affiliate ID.
6. Can I customize my affiliate link?
Yes, you can! While your affiliate ID stays the same, you can apply it to any product page. Simply add YourID to the end of the product URL.
For example, if you want to promote the ZBMINIL2 product, use:
https://sonoff.tech/products/sonoff-zbmini-extreme-zigbee-smart-switch-zbminil2/5
7.How do I make sure my affiliate link is valid and trackable?
As long as your shared link includes your unique affiliate ID (e.g.,“ 5 ”), our system will automatically track any purchases made through it. Once a customer clicks your referral link and places an order, the sale will be attributed to your account.
8. Can I shorten my affiliate link using a URL shortener?
Yes! You’re welcome to use link shorteners like Bitly or TinyURL. As long as the original link contains your full affiliate ID, it will remain trackable even after being shortened.
9. Where can I find the latest deals and discounts?
Log into your affiliate dashboard. Under the "Coupons" section, you’ll find current discount codes. In "Marketing Tools", you'll find banners, campaigns, and media kits. If you need a custom code? Please click “Change Coupon Code.”
Available starting August 1, 2025.
10. When do I get paid and receive my earnings data?
Commissions are paid via PayPal by the 15th of the following month after a 30-day hold from the order date. Once confirmed, your earnings will appear in your dashboard with a detailed report. Make sure your PayPal email is correctly set in your account.
11. How do I promote the products of SONOFF Studio?
You can promote SONOFF in several ways:
1. Write reviews on blogs or websites.
2. Share posts or unboxing videos on YouTube, Instagram, TikTok, etc.
3. Add banners and links to your site.
4. Mention SONOFF in relevant forums or communities.
5. Recommend products to friends via chat, email, or social media.
12. Can I use text, images and videos from the SONOFF as promotional materials?
Yes! You are welcome to use official SONOFF media materials for promotion.
13. What types of promotion are not permitted?
To keep the SONOFF Affiliate Program as fair as possible, certain promotional methods are not permitted, including but not limited to the following:
1) False links: The use of illegal means to tamper with the target user link.
2) Creation of programs or scripts to simulate genuine purchase patterns.
3) Persistent pop-ups and full-screen popups.
4) Hiding links under other content.
5) Putting links directly into search engines, including but not limited to Google, Yahoo, and Bing.
6) Tricking people into clicking links.
7) Internet traffic interception.
8) Creating seemingly official SONOFF websites in order to mislead people into purchasing.
9)Advertising with SONOFF– related keywords.
14. How long does the cookie or tracking period last?
The tracking cookie lasts 30 days from the user's first click on your affiliate link.
15. Who can get the free items to review?
If you are an influencer, congratulations, you hit the nail on the head. You can apply for our free products at https://edstpb-ag.myshopify.com/pages/influencer-program. After reviewing your info, we will contact you to communicate the cooperation details.
16. What happens if a customer returns a product or cancels their order?
If the order is canceled or returned, the affiliate will not receive a commission for that sale.
17. If a customer enters SONOFF through my product link and buys other products, can I get the commissions of the other products?
Yes. As long as the purchase is made within 30 days of clicking your affiliate link, you’ll receive commission on all items in that order.
18. How can I increase my affiliate earnings?
SONOFF holds promotional activities from time to time. We will notify you via email and update the campaign in the affiliate center. You can log in to the account center through the affiliate page to join the latest campaign to get a higher commission.
19. What currency is used for financial transactions on the SONOFF affiliate cooperation?
The currency used for financial transactions on the SONOFF affiliate cooperation is USD(U.S. Dollars).
20. Can I choose to receive payments in my local currency instead of USD?
Sorry, SONOFF currently supports payments only in United States Dollars (USD). You’ll receive converted funds based on PayPal’s current exchange rate at the time of transfer.
21. Do I need to be a SONOFF customer to join the program?
No, purchasing SONOFF products is not required to become an affiliate. However, personal experience often helps generate more authentic and effective promotions.
22. What if I have more than one website or social media account?
You’re welcome to promote across multiple platforms. Just make sure all accounts comply with our program guidelines and are listed in your profile or disclosed upon request.