Dear Customers,
In observance of the 2026 Chinese New Year, our team will be on holiday from February 15 to February 23, 2026. Normal business operations will resume on February 24, 2026.
During the holiday period, our website will remain fully operational and orders can be placed as usual. Please note the shipping schedule below:
- Taiwan SF Express orders will begin shipping on February 20, 2026.
- Expedited DHL orders for all regions will begin shipping on February 24, 2026, in the order received.
- All other orders will be processed as usual.
Please be advised that response times for customer inquiries may be longer than usual during the holiday. We sincerely apologize for any inconvenience and appreciate your patience and understanding.
For assistance during the holiday period, please submit a support ticket via:
https://sonoff.tech/pages/contact
Thank you for your continued trust and support. We wish you a happy and prosperous Lunar New Year.
Best Regards,
SONOFF Team
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