Dear Valued Customer,
We regret to inform you that we are conducting a recall of our product (SlampherR2/SKU: 6920075757361) sold in the EU market has manufacturing defects. Our top priority is your safety and we have recently discovered a potential issue that could compromise it.
As a responsible company, we are taking swift and proactive measures to ensure that all affected products are processed in the correct way. Please note that this product (SlampherR2/SKU: 6920075757361) is prohibited from selling in the EU and we will initiate a recall immediately.
We apologize for any inconvenience that this may cause, our team is available to answer any questions or concerns you may have, and we will provide updates as new information becomes available.
Please note that this recall affects only products with the following identifying information. If you have any doubts about whether your product is affected, please do not hesitate to contact us for clarification.
Thank you for your cooperation and understanding in this matter.